Cappelen-Gruppen is one of Norway’s leading publishers and a subsidiary of the well-known Swedish publisher ‘Bonniers’ in Stockholm. The Cappelen-group employs approximately 300 people, and consists of a main publishing house in Oslo and three smaller publishing houses in the Oslo area. A fourth subsidiary, also in Oslo, distributes the Cappelen products to vendors, such as book stores.

Over a period of time, Cappelen-Gruppen had been looking for a new fax solution to replace their existing one, which had become incompatible with their environment. They had an SMTP mail server and Windows 95 and Mac clients, using Eudora and MS Exchange as their e-mail applications. Ideally, they wanted to integrate fax with their POP3 e-mail clients.

By chance Nils Aage Bjeren, Supervisor of office-services at Cappelen, came across GFI FAXmaker: “We had been looking for this kind of application ever since we converted to Internet E-mail solutions and Windows 95 almost two years ago, but nobody could deliver anything like it until now.”

Nils was also impressed by GFI FAXmaker’s ease of use: “The learning time for each individual was brief because there was no new interface to be learnt. Our users simply send faxes from their familiar e-mail applications, that being Eudora, MS-Explorer or whatever. Also, because of GFI FAXmaker’s integration with e-mail, users can send a fax to somebody and send a copy by e-mail to their colleague, or send the same message to a number of recipients whether they have fax or e-mail. Very nice.”

Cappelen has their POP3-mailserver installed at their main office in Oslo, providing mail services to the main office and subsidiaries. Connection between main office and subsidiaries is 64 kb channels (either 64 kb single point-to-point Data lines or 64 kb channels out of 2 mb lines), providing IP and IPX services LAN-LAN. Cappelen also has some users connecting from home or mobile through modems or ISDN.

Bottom Line:

Product: GFI FAXmaker for SMTP, 250 users
Mail server: Sendmail
POP3 clients: Eudora, MS Exchange
Clients: Windows 95 and Mac

J.W. Cappelens Forlag
Website: http://www.cappelen.no