PROBLEM
The GFI EventsManager console shows 'Invalid license key!' under General > Licensing.
ENVIRONMENT
- GFI EventsManager
- all supported environments
SOLUTION
- Close the user interface and then stop the GFI EventsManager services
- Open the folder ..\GFI\EventsManager13\Data
- Rename toolcfg_licensing.xml to toolcfg_licensing.bak
- Create a new toolcfg_licensing.xml using notepad editor. Copy and paste the XML code shown below:
<?xml version="1.0" encoding="utf-8" ?>
<SELMConfiguration xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" Version="6">
<Configuration Section="Licensing">
<LicenseKey />
<KeyChecksum1 />
<KeyChecksum2 />
<KeyChecksum3 />
</Configuration>
</SELMConfiguration>
- Start the user interface and go to General > Licensing
- Click Update key... and enter your license key
- Start the services which were stopped in step 1
CAUSE
The configuration file holding the license key was corrupted.