By default, FaxMaker Online will email a received fax with the fax image in TIF format.
This can be changed on a per-user basis:
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Login to the GFI FaxMaker Online console
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Navigate to Settings > Users
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Click the blue gear icon to the right of the user's name and select Edit User
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Select Fax Settings
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At the bottom of the page, will be a drop-down list displaying TIFF, PDF, XPS, or TIF-HiRes. Choose the desired file attachment type and Save the changes.
For further details on the various choices, please refer to:
https://www.faxmakeronline.com/Help/Manual/Default.htm#topics/users/faxing_settings.htm